PRECISION 3 Maintenance Kit

First, my battery cap came loose and has gone missing, even though I’ve taken great care of the unit and I’m unsure how the cap came off.
Then, I ordered a maintenance kit and now, It has been three weeks with no delivery, no tracking number, nothing. I contacted [****], and they asked me to reach out to [****], but I haven’t received any response.

It is very expensive for a plastic battery cover

I had a problem with the delivery and they were impeccable.
They always responded very quickly to my questions.
I don't usually put my credit card number in my online purchases and when I didn't receive the order I was worried. However, they were always correct.
Thank you very much.

PRECISION 3 Maintenance Kit

PRECISION 3 Maintenance Kit